RCM services for physical therapy practices

SecureRCM supports independent outpatient physical therapy (PT) clinics in the United States with day-to-day revenue cycle work: charge capture support, PT-focused coding help, claim submission, denial follow-up, and clear monthly reporting. We work with a limited number of introductory engagements.

Who this is for

Outpatient / independent PT practices that want a billing partner who understands therapy documentation, CPT for PT, common modifiers, and payer rules that affect therapy claims — without the enterprise sales theater.

In scope

  • Charge entry support and claim submission for outpatient PT services
  • PT coding support (CPT for physical therapy, common modifiers, therapy threshold / cap awareness in plain language — not clinical advice)
  • Eligibility / benefits checks when included in the engagement
  • Accounts receivable follow-up on unpaid or underpaid claims
  • Denial management: log reason codes, correct and resubmit where appropriate
  • Provider credentialing / payer enrollment support when included
  • Monthly performance reporting (claims, denials, collections trends in plain language)

Out of scope (unless we agree in writing)

  • Front-desk scheduling or patient check-in
  • Patient collections calls or payment-plan sales
  • Implementing or replacing your EHR
  • Clinical documentation for you (we work from what your clinicians document)
  • Legal, compliance, or clinical advice

What we need from your practice

  • Signed BAA and a clear service agreement
  • Access to the billing-relevant parts of your EHR / clearinghouse (least privilege)
  • Fee schedule and major payer mix
  • Authorization / referral workflows you already use
  • A named clinic contact for questions and monthly reviews

What an introductory engagement looks like

An introductory engagement is a limited engagement to see if the working relationship fits — not a promise of percentage lifts. Typical goals for an introductory engagement:

  • Clean claim submission with fewer preventable rejections
  • Denial reasons logged and worked systematically
  • A monthly report you can actually read
  • Clear communication on open issues

We do not publish fabricated denial or collection percentages. Results depend on your documentation, payers, and starting baseline.

How to start

Request a billing review or ask about an introductory engagement. Email: info@securercm.com. Serving independent outpatient PT practices in the United States.